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Sales Team Lead
Fleet Farm
Plymouth, WI
About this job
Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.
Job duties:
- Train, develop, and lead Team Members within assigned zone.
- Responsible for assigning, prioritizing, and executing daily merchandising needs.
- Responsible for in-aisle customer service and experience.
- Responsible to ensure proper facing of products and general recovery of zone.
- Responsible for the consistent execution of price changes and tabloid set processes.
- Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
- Read and implement planograms based on established deadlines.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
- 1-3 years of previous related retail or leadership experience preferred.
- Proven ability to lead, coach, and build relationships in a fast paced environment.
- Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
- Demonstrated ability to act decisively and implement solutions.
- Demonstrated ability to multi-task and respond flexibly in a quick changing environment.
Skills mentioned in this job
Customer serviceMerchandising
Tailor your resume and Huru works in the ones your experience backs up.
Before you apply
What a customer service interview usually asks
- How do you stay positive after a difficult call?
- How do you learn a new product quickly?
- A customer is rude to you. How do you respond?
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