Sales Associate
The Gerard Group, Inc
Williamsburg, VA
About this job
Description:We are seeking a motivated and customer-oriented Retail Sales Associate to join our team.
As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Responsibilities:
- Greet customers and assist them in finding the right products
- Provide product knowledge and information to customers
- Assist with inventory management, including stock replenishment and organizing merchandise
- Process cash, charge and electronic transactions accurately and efficiently
- Help the sales and management team meet sales targets and goals
- Maintain hospitable relationships with customers to ensure repeat business
- Stay up-to-date with product knowledge, promotions, and store events
- Maintain a clean and organized sales floor, including light housekeeping
Requirements:- Previous experience in sales or customer service is preferred
- Strong communication and interpersonal skills
- Basic math skills for processing sales transactions
- Time management skills to prioritize tasks effectively
- Ability to work well in a small team environment
- Familiarity with entry level technology products (e.g., tablets, scanners) is a plus
- Ability to adapt to changing customer needs and preferences
- Some weekend availability is required
- Two responsive business or character references will be requested
Compensation details: 14-16 Hourly Wage
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Skills mentioned in this job
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Before you apply
What a customer service interview usually asks
- A customer asks for a refund the policy does not allow. What do you do?
- You do not know the answer to a customer’s question. What do you do?
- Describe a time you went beyond what was expected.