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Key Team Lead
Dunham's Sports
State College, PA
About this job
Position Title: Key Holder Department: Store Operations Reports To: Store Manager / Assistant Store Manager Employment Type: Full-Time Position Summary The Key Holder is responsible for supporting store management in the daily operation of the sporting goods store. This role serves as a leader on duty during assigned shifts, ensuring exceptional customer service, maintaining merchandising standards, supporting sales goals, and performing opening and closing procedures. The Key Holder helps create a positive shopping experience while promoting a team-oriented culture. Key Holders commonly oversee store opening and closing procedures, assist customers, support staff, and help maintain store security and operations.Skills mentioned in this job
Customer serviceMerchandising
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Before you apply
What a customer service interview usually asks
- What does good customer service mean to you?
- How do you stay positive after a difficult call?
- How do you learn a new product quickly?
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