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Express Lane Automotive Service Advisor
Dadeland Dodge Chrysler Jeep Ram
Homestead, FL
About this job
Express Lane Service Advisor Dadeland Chrysler Dodge Jeep is looking for an Express Service Advisor to join their team No experience necessary Job Responsibilities: Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle Job Requirements: Customer Service experience a plus Computer proficiency a plus Paid training Valid driver's license Dealership Benefits: Competitive wages Training Health, Dental, Vision, Life, Short and Long Term Disability Insurance 401k Paid time off Professional working environment Apply today!Skills mentioned in this job
Automotive repairCustomer service
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Before you apply
What a customer service interview usually asks
- A customer is rude to you. How do you respond?
- Tell me about a time you dealt with an angry customer.
- Tell me about a time you could not give a customer what they wanted.
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