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Customer Service Representative

ATX Financial Group

Austin, TX

Full time Day shift New

About this job

Customer Service Representative

Location: Austin, Texas (In-Office Only)
Schedule: Full-Time Monday-Friday 9:00 AM - 6:00 PM
No weekends
Pay: $650 per week base + commission

Start Your Career With Us - No Experience Needed!
We're looking for motivated individuals ready to kick off a career in customer service. If you're dependable, eager to learn, and enjoy working with people, this opportunity is for you.

What We Offer:
  • Bi-weekly Pay: Earn bi-weekly pay with performance-based incentives up to $2000 per week with a bonus
  • Paid Training: No experience? No problem. We'll teach you everything you need to know
  • Career Growth: Start at Level 1 and grow into leadership or advanced roles
  • Supportive Team: Get one-on-one mentorship and guidance from day one
What You'll Be Doing:
  • Make outbound calls to customers to assist with our programs
  • Log activity and manage interactions in a user-friendly CRM
  • Deliver excellent customer support in a fast-paced, team-oriented environment
What We're Looking For:
  • Friendly, confident communicators who enjoy helping people
  • Prior experience in customer service or retail is a plus, but not required
  • Basic computer and typing skills
  • Ability to bring and use your own computer on-site for daily work
Apply Today - Start Building Your Future in Customer Service!

About Us:

We're a high-energy team with a work-hard, have-fun mindset. Our culture is competitive, supportive, and built on personal growth. Whether you're just starting out or looking to grow into something bigger, this is a place to thrive.

Job Type: Full-time

Benefits:
  • On-the-job training
  • Professional development assistance
  • Referral program

Skills mentioned in this job

CRMCustomer service

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Before you apply

What a customer service interview usually asks

  1. A customer asks for a refund the policy does not allow. What do you do?
  2. You do not know the answer to a customer’s question. What do you do?
  3. Describe a time you went beyond what was expected.
Practice these out loud See the full question guide
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