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Automotive Service Advisor/Writer
Interstate Dodge Chrysler Jeep Ram Fiat
West Monroe, LA
About this job
Automotive Service Advisor Interstate Dodge is looking for Service Advisors to join their industry-leading service team! Excellent Pay and Benefits On-Site Training Work Life Balance Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Understand customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times Job Requirements: Exemplary customer service skills are a must 2 years of dealership automotive service advisor experience Professional appearance Valid driver's license Dealership Benefits: Commission against $3,000 monthly draw; Services Advisors average $3,000-$7,000/month Training Health, Dental, Vision, Life, Short and Long Term Disability Insurance 401k Paid time off - 2 days off a week Professional working environment Start your career with Interstate Dodge today! Apply now!Skills mentioned in this job
Automotive repairCustomer service
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Before you apply
What a customer service interview usually asks
- What does good customer service mean to you?
- How do you stay positive after a difficult call?
- How do you learn a new product quickly?
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