New
Automotive Service Advisor/Writer - Express Lane
Jacksonville Chrysler Jeep Dodge Ram of Arlington
Saint Augustine, FL
About this job
Express Lane Service Advisor Jacksonville Chrysler Jeep Dodge Ram Arlington is looking for an Express Service Advisor to join their team! They are seeking a high energy person to work in a fast-paced environment. Job Responsibilities: Ensure that customers receive prompt, courteous, and effective service Drive the sale of technicians' time to meet departments sales forecast Prioritize required services, and be prepared to provide options upon request. Keep customer informed on completion times, service expenses, and possible changes. Ensure customer has a positive dealership experience Know the product well enough to answer characteristic and operational questions regarding customer's vehicle Job Requirements: Experience in a Express Lane Advisor or Service Advisor role strongly preferred Dealership experience is preferred but not required Customer Service experience Knowledge of auto industry is a plus Must have computer proficiency Valid driver's license Dealership Commitment: Medical & Dental 401K A fun, friendly, family work environment Paid vacation and holidays TrainingSkills mentioned in this job
Automotive repairCustomer service
Tailor your resume and Huru works in the ones your experience backs up.
Before you apply
What a customer service interview usually asks
- Tell me about a time you dealt with an angry customer.
- Tell me about a time you could not give a customer what they wanted.
- What does good customer service mean to you?
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