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Automotive Service Advisor / Service Writer
Walker Chrysler Dodge Jeep Ram
Alexandria, LA
About this job
Service Advisor Walker Chrysler Dodge Jeep Ram in Alexandria is looking for experienced Service Advisors to join their industry leading service team! Start your career with Chrysler today! Job Responsibilities: Consultant and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Understand customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times Requirements: Exemplary customer service skills are a must Previous Service Advisor experience a plus ADP or Reynolds and Reynolds experience highly preferred Valid driver's license We Offer: Competitive compensation Medical, Dental and Vision benefits 401k Paid training Many other great benefits available! Start your career as a Service Advisor with Chrysler today. Apply Now!Skills mentioned in this job
Automotive repairCustomer service
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Before you apply
What a customer service interview usually asks
- How do you stay positive after a difficult call?
- How do you learn a new product quickly?
- A customer is rude to you. How do you respond?
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