Assistant Manager

Pure Hockey

Medford, MA

New

About this job

Description:

The ideal candidate will have a passion for customer service, a strong work ethic, and a desire to succeed in a fast-paced retail environment. As a Retail Assistant Manager, you will be responsible for assisting the Store Manager in all aspects of store operations, including sales, customer service, inventory management, and employee training.


Responsibilities:

Assist in the areas of merchandising, operations, sales and customer service

Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service

Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.

Assist in the hiring, training, and development of store employees.

Maintain an awareness of all product knowledge, and current or upcoming product

Contributes to a positive and inclusive work environment

Maintain a safe and secure store environment for both employees and customers.

Perform other duties as assigned by the Store Manager.

Requirements:

Minimum 2 years of management/supervisory experience; retail management experience a plus

Proven experience in a retail/customer service environment

Knowledge of inventory management and merchandising techniques

Ability to train, coach, develop and motivate employees

Demonstrate effective interpersonal, organizational and leadership skills

Ability to work a flexible schedule, including evenings, weekends, and holidays.

Proficient in Microsoft Office and POS systems.

Ability to lift up to 25lbs


Benefits:

Bonus Incentive Plan

Medical, Dental, Vision & Disability Insurance

Life and Long-Term Disability Insurance

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Paid Parental Leave

Employee Discount


PM20


Salary: $45,000-$60,000



Compensation details: 0 Yearly Salary



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Skills mentioned in this job

Inventory managementMicrosoft OfficePayrollCustomer serviceMerchandising

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Before you apply

What a customer service interview usually asks

  1. A customer asks for a refund the policy does not allow. What do you do?
  2. You do not know the answer to a customer’s question. What do you do?
  3. Describe a time you went beyond what was expected.
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