Aftermarket Parts Clerk

About this job

Essential Job Functions:

• Responsible for providing service for walk-in, phone, internet and email customers.

• Ensure all parts orders are entered in CCFT's system in a timely manner, creating jobs for fabricated parts when needed.

• Ensure all sales are properly documented per Cummins Clean Fuel Technologies policies to include but not limited to signatures, information on checks and credit card slips.

• Ensure all customers receive a copy of the finalized invoice and payment receipt.

• Assist accounts receivable with collection of funds for parts sales.

• Create credit for returned parts following the CCFT returned goods procedure.

• Complete all assigned training programs on-time.

• Participate in company and vendor training session on new products and product updates.

• Maintain safe operational practices by adhering to CCFT procedures and policies.

• Maintain professional appearance and communicate professionally with customers.

• Must demonstrate positive corporate citizenship.

• Must have strong interpersonal and communication skills.

• Strive for harmony and teamwork within the department and with all other departments.

Education and/or Experience:

• High school diploma or general education degree (GED) preferred.

Compensation:

• Hourly base pay plus commission

CCFT is an equal opportunity employer

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